One of the best experiences
Not expensive and got the job done in a very reasonable amount of time. Very friendly people and they will call often to let you know what is going on. Definitely one of the best experiences I've had.
About 10 months ago needed the starter replaced on my car. It was in a pretty awkward location so I figured I'd let a repair shop handle installing it. Process was straight forward. Booked the next time I could bring my car in and brought the new starter in with me for them to install. Got it done quickly and my car back back up and running.
Shelly and the whole crew are wonderful and keeps you informed every step of your repair.
They take good care of everyone they work with.
Honest and very good mechanics
These guys are honest and very good mechanics. The staff is friendly and efficient.
Fair and honest
Dons has always been fair and honest!
Excellent service every time! The folks here are phenomenal. Straight forward and accurate with what the issue is and prices are always fair.
Welcoming and helpful atmosphere recommend to friends family or for they are in the know now!
Love the staff and the office is always clean and inviting. Mechanics are awesome, they actually take the time to explain things to you compared to most shops that just try to sell you more services you don't need. Have trusted this shop for 20 years and I will continue to take my vehicles to them!!
We were driving through on a 1000 mile road trip, and found a screw in our tire. The great guys at Dan’s took a few minutes without an appointment and made a quality fix on our tire. In no time at all we were on our way! Thanks Dan!
Everything about this shop is on point. I have taken my cruze here a couple times, one of them to have some pretty extensive work done and it turned out great. I'm lucky to have found this place and will be recommending them to everyone I know.
I trust in their work
I have an old car that's seeming to break down whenever I have the most inconvenience, but Don's crew are always there to save my bacon. Every person is super polite and friendly, and I always get the repairs I need with a price that's the best in town, in my opinion. They don't try to sell you stuff you don't need, and I trust in their work to help keep me safe on the road. By far, my family's top choice for auto shops.
This place is amazing...my axle came off and my tire was off...Shelly was amazing...she helped me a lot and Jared is easy to talk to especially when it comes to cars and as a woman I feel confused...they explain everything...I moved to Omaha 13 years ago and this is the best car repair store I've come across in the area.
Spectacular customer service
If you are in the Omaha/Council Bluffs area and need work done on your vehicle then this is the place to go. Just travelling through on the way to Colorado from Indiana and they were able to get me in and taken care of, took the extra time to do it right without charging extra even with a very difficult/unusual situation. The customer service is spectacular. If there were an option for a 6th star, I would give it.
This shop always takes great care of both mine and my wife’s vehicles. I appreciate the communication about what’s going on when I bring my car in for repairs, and they always let me know if there are things that need fixed or things that can wait and how much it will cost before working on it. My wife wasn’t sure they would be able to work on her BMW, but after taking it in there (to find 3 of 4 engine mounting bolts sheared off) her car is good to go and she trusts them now too!